PRIVACY POLICY

This Privacy Policy describes how Vistavelle LLC, operating as Vistavelle Fashion (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information through vistavelle.com (the “Site”).

This Policy applies to users located within the United States.


1. DEFINITIONS

For purposes of this Policy:

“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.

“Service Providers” means vendors who process information on our behalf under contractual obligations.

“Targeted Advertising” refers to advertising based on personal information obtained from an individual’s online activity across different websites or services.


2. INFORMATION WE COLLECT

A. Information You Provide

We collect information you voluntarily provide, including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order history

  • Customer communications

Payment card data is processed exclusively by third-party payment processors and is not stored by us.


B. Information Collected Automatically

When you access the Site, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring URLs

  • Interaction data

We use technologies including:

  • Cookies

  • Pixels

  • Meta (Facebook) Pixel

  • Conversions API

  • Shopify analytics

  • Advertising tracking tools

  • Other 3rd Party tools

3. PURPOSES FOR PROCESSING

We process Personal Information for legitimate business purposes including:

  • Order fulfillment

  • Customer support

  • Fraud prevention

  • Marketing communications

  • Analytics and site improvement

  • Advertising measurement and optimization

  • Legal compliance


4. SHARING OF INFORMATION

We may disclose Personal Information to:

  • Shopify (our ecommerce platform provider)

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing and advertising partners (including Meta Platforms, Inc.)

  • Email service providers

We do not sell Personal Information for monetary consideration.

However, certain disclosures for targeted advertising may constitute “sharing” under applicable state privacy laws.


5. TARGETED ADVERTISING & META PIXEL

We use Meta Pixel and Conversions API technologies to:

  • Measure ad performance

  • Attribute purchases

  • Improve audience targeting

  • Deliver relevant advertisements

Information shared may include:

  • Hashed email addresses

  • Hashed phone numbers

  • Purchase event data

  • Device identifiers

  • IP address

All hashed data is encrypted prior to transmission and used solely for matching and advertising optimization purposes.

We do not receive readable personal identifiers from Meta.


6. CALIFORNIA & U.S. STATE PRIVACY RIGHTS

If you are a resident of California, Colorado, Virginia, Connecticut, or Utah, you may have the right to:

  • Request disclosure of categories of personal information collected

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of targeted advertising

  • Opt out of the “sale” or “sharing” of personal information

To exercise these rights, contact:

[info@vistavelle.com]
Subject: Privacy Request

We will verify identity before processing requests.


7. GLOBAL PRIVACY CONTROL (GPC)

We honor browser-based Global Privacy Control signals as a valid request to opt out of targeted advertising for that browser and device.


8. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Maintain website functionality

  • Improve performance

  • Personalize content

  • Deliver targeted advertising

You may disable cookies through browser settings; however, certain features may not function properly.


9. DATA RETENTION

We retain Personal Information only for as long as necessary to:

  • Fulfill transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes


10. DATA SECURITY

We implement commercially reasonable technical and organizational safeguards to protect Personal Information.

However, no transmission method or electronic storage system is guaranteed to be 100% secure.


11. THIRD-PARTY LINKS

Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites.


12. CHILDREN’S PRIVACY

The Site is not intended for individuals under 13 years of age. We do not knowingly collect data from children.


13. BUSINESS TRANSFERS

In the event of a merger, acquisition, restructuring, or sale of assets, Personal Information may be transferred as part of that transaction.


14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Vistavelle LLC shall not be liable for indirect, incidental, or consequential damages arising from unauthorized access to Personal Information beyond our reasonable control.


15. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.


16. CONTACT INFORMATION

Vistavelle LLC
Email: info@vistavelle.com
Website: vistavelle.com